Privacy Policy
Review how RV Surge and Surge Now, Pay Later collect, use, store, and protect personal and business information.
Surge Now, Pay Later™ is a program of Local Lead Hub LLC d/b/a RV Surge.
Local Lead Hub LLC d/b/a RV Surge (“Company,” “RV Surge,” “Surge Now, Pay Later,” “we,” “our,” or “us”) is committed to protecting your privacy and being transparent about how your information is collected, used, shared, and safeguarded.
This Privacy Policy applies to:
- SurgeNowPayLater.com
- The Surge Now, Pay Later™ website, landing pages, application pages, and graduate resource pages
- Related RV Surge™ forms, appointment booking pages, community links, and program communications
- The Surge Now, Pay Later™ application process
- The Mobile RV Business Launch Guide download process
- Any related services, communications, or resources offered through RV Surge™
By accessing this website, submitting a form, downloading a resource, booking an appointment, applying for Surge Now, Pay Later™, or otherwise interacting with us, you agree to this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the website and services.
For purposes of this Privacy Policy, “you,” “your,” “visitor,” “applicant,” “participant,” or “user” refers to any person who visits our website, submits a form, downloads a resource, books an appointment, applies for the Program, joins our community, or communicates with us.
1. Information We Collect
We may collect information from you when you visit the website, submit a form, download a guide, apply for the Program, book a call, join the community, or communicate with us.
Information You Provide
This may include:
- First and last name
- Email address
- Phone number
- Business name
- Business status
- RV technician, RV inspector, or combined business information
- Membership or training-related information
- Graduation or launch-related information
- Application answers
- Appointment booking details
- Messages, questions, or support requests
- Information submitted through forms, surveys, applications, or calendar bookings
Program and Application Information
If you apply for or participate in Surge Now, Pay Later™, we may collect information related to:
- Your business launch status
- Your intended services
- Your business goals
- Your planned launch timeline
- Your current or expected business structure
- Your marketing and customer acquisition needs
- Your eligibility for the Program
- Your participation in onboarding, group sessions, or community activities
- Your agreement to Program terms, consent checkboxes, and related acknowledgments
Graduate Resource Information
If you request the Mobile RV Business Launch Guide or another free resource, we may collect:
- Your name
- Your email address
- Your phone number, if provided
- Your business path or launch status
- The landing page or form you used
- Your interest in RV Surge™ or Surge Now, Pay Later™
Technical and Website Information
When you visit the website, certain information may be collected automatically through standard web technologies, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website or source
- General location information
- Website interaction data
- Form submission activity
This information is used for website functionality, security, analytics, troubleshooting, and improving the visitor experience.
2. How We Use Your Information
We may use your information to:
- Provide, operate, and improve the Surge Now, Pay Later™ website and Program
- Process guide download requests
- Send the Mobile RV Business Launch Guide or other requested resources
- Review Program applications
- Determine Program eligibility
- Communicate with you about your application or Program participation
- Schedule appointments or send appointment reminders
- Provide onboarding information, updates, and support
- Send RV Surge™ educational resources, community updates, and Program-related emails
- Invite you to apply, book a call, join the community, or review related opportunities
- Respond to your questions or support requests
- Maintain website and platform security
- Monitor website performance
- Troubleshoot technical issues
- Improve our services, content, and communication
- Comply with legal, regulatory, tax, accounting, or contractual obligations
- Enforce our Terms of Service, Program Terms, Refund Policy, Anti-Spam Policy, and other applicable terms
We do not sell your personal information.
We do not share your information with advertisers or data brokers.
We do not use your personal information for unrelated third-party marketing.
3. How We Share Information
We do not sell, rent, trade, or distribute your personal information to third parties for their own advertising or marketing purposes.
We may share information only as needed with the following categories of trusted service providers or parties.
Service Providers
We may share limited information with trusted vendors who help us operate our website, Program, communications, and services, including:
- Website hosting providers
- CRM and contact management systems
- Email delivery providers
- SMS and phone communication providers
- Calendar and appointment scheduling tools
- Payment processors
- Analytics providers
- Form, survey, or application tools
- Security, technical support, and infrastructure providers
These providers are permitted to use information only as needed to provide services to us.
Legal and Compliance Requirements
We may disclose information if required or permitted by law, including to:
- Comply with legal obligations
- Respond to lawful requests
- Protect our rights, property, or safety
- Protect users or others from fraud, abuse, or misuse
- Enforce our agreements and policies
- Respond to subpoenas, court orders, regulatory requests, or legal processes
Business Transfers
If Local Lead Hub LLC, RV Surge™, or Surge Now, Pay Later™ is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, user information may be transferred as part of that transaction, subject to applicable law.
4. What We Do Not Do With Your Information
We do not:
- Sell your personal information
- Sell your mobile number
- Share your mobile number with third parties for their marketing
- Share your information with data brokers
- Share your information with lead buyers
- Share your information with advertising networks for their own use
- Use your information for unrelated third-party marketing
- Send SMS messages on behalf of unrelated third parties
Your information is used by Local Lead Hub LLC d/b/a RV Surge to operate, communicate about, and support RV Surge™, Surge Now, Pay Later™, graduate resources, educational opportunities, and related services.
5. Cookies, Analytics, and Website Tracking
We may use cookies, pixels, scripts, analytics tools, and similar technologies to help operate and improve the website.
These tools may be used to:
- Maintain website functionality
- Improve website performance
- Enable form submissions
- Monitor website traffic
- Understand which pages visitors use
- Improve user experience
- Support security and troubleshooting
- Measure the effectiveness of outreach or educational campaigns
We may use Google Analytics or similar analytics tools to understand website traffic and performance.
We do not use this information to sell your personal information.
You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
6. Email Communications
When you submit a form, download a guide, book a call, apply for the Program, or otherwise request information, we may send you emails related to:
- The Mobile RV Business Launch Guide
- Surge Now, Pay Later™
- RV Surge™ resources
- Application updates
- Appointment confirmations
- Onboarding information
- Educational opportunities
- Community invitations
- Office Hours or webinar updates
- Program reminders
- Service or account-related communications
You may unsubscribe from marketing or promotional emails at any time by using the unsubscribe link in the email.
Even if you unsubscribe from promotional emails, we may still send you transactional, service-related, legal, or account-related communications when necessary.
7. SMS Consent and Text Messaging
If you provide your mobile number and opt in to receive text messages, you authorize Local Lead Hub LLC d/b/a RV Surge to send SMS or MMS messages related to RV Surge™ and Surge Now, Pay Later™.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Application follow-ups
- Program updates
- Onboarding reminders
- Resource delivery updates
- Community or educational reminders
- Service-related notifications
- Occasional promotional messages related only to RV Surge™ or Surge Now, Pay Later™
Consent to receive SMS messages is not a condition of purchase.
Message and data rates may apply.
Message frequency may vary depending on your activity and relationship with us.
You may opt out at any time by replying:
STOP
You may request help by replying:
HELP
You may also contact us at:
We do not sell, rent, or share mobile numbers with third parties for their own marketing purposes.
Data obtained from you in connection with our SMS program will not be shared with third parties for their marketing purposes.
Mobile carriers are not liable for delayed or undelivered messages.
8. Mobile Messaging Terms
By opting in to receive text messages from RV Surge™ or Surge Now, Pay Later™, you agree to the following Mobile Messaging Terms.
Program Description
We may send service alerts, account notifications, appointment reminders, onboarding updates, application follow-ups, resource-related messages, community updates, and occasional promotional messages related only to RV Surge™ or Surge Now, Pay Later™.
Opt-In
You may opt in by checking a consent box, submitting a form with SMS consent, booking an appointment, applying for the Program, or texting a keyword we provide.
Message Frequency
Message frequency varies. Typical message frequency may be 3–8 messages per month, depending on your activity, appointments, Program status, and communication preferences.
Cost
Message and data rates may apply according to your mobile carrier plan.
Opt-Out
You may opt out at any time by replying STOP. A final confirmation message may be sent to confirm your opt-out.
Help
You may reply HELP for assistance or contact:
Privacy
We do not sell or share mobile numbers with third parties for their marketing purposes.
SMS data is used only to deliver RV Surge™ and Surge Now, Pay Later™ communications.
Eligibility
You must be at least 18 years old and the authorized user of the mobile number provided.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
Changes
We may modify these Mobile Messaging Terms at any time. Continued participation in SMS messaging after changes are posted means you accept the updated terms.
9. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
These measures may include:
- Secure hosting environments
- Access controls
- Password-protected systems
- Encrypted data transmission where appropriate
- Monitoring for unauthorized access
- Limited access to information based on business need
- Vendor security practices
- Internal operational safeguards
No website, platform, or method of electronic storage or transmission can guarantee complete security. However, we take reasonable steps to protect the information we collect and maintain.
10. Data Retention
We retain information for as long as reasonably necessary to:
- Provide requested resources
- Review applications
- Operate the Program
- Communicate with you
- Maintain business records
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Enforce agreements
- Maintain security and fraud prevention records
We may retain some information even after you stop using the website or services if retention is reasonably necessary for legitimate business, legal, compliance, or recordkeeping purposes.
11. Your Choices and Rights
Depending on your location and applicable law, you may have rights related to your personal information.
You may request to:
- Access the information we have about you
- Correct or update your information
- Delete certain information
- Stop receiving marketing emails
- Opt out of SMS messages
- Ask questions about how your information is used
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests.
Some information may be retained when required or permitted by law.
12. Third-Party Links and Services
The Surge Now, Pay Later™ website may contain links to third-party websites, tools, platforms, or services.
These may include:
- Calendar booking tools
- Payment processors
- Community platforms
- Video or webinar platforms
- Educational resources
- Association websites
- External resource links
We are not responsible for the privacy practices, content, or policies of third-party websites or services.
When you visit or use a third-party website or service, that third party’s privacy policy and terms apply.
13. RVTAA, NRVIA, and Other Associations
Surge Now, Pay Later™ may reference RVTAA, NRVIA, or other industry organizations.
These organizations are independent from Local Lead Hub LLC d/b/a RV Surge unless otherwise expressly stated in writing.
If you provide information directly to an association, training organization, or third-party platform, that information is governed by their own privacy policy and terms.
This Privacy Policy applies only to information collected by or on behalf of Local Lead Hub LLC d/b/a RV Surge through Surge Now, Pay Later™, RV Surge™, and related forms, pages, communications, and services.
14. Children’s Privacy
Surge Now, Pay Later™ and RV Surge™ are intended for individuals who are at least 18 years old.
We do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete that information.
15. International Visitors
Our website and services are operated from the United States.
If you access the website from outside the United States, you understand that your information may be collected, processed, stored, and used in the United States or other locations where our service providers operate.
By using the website or submitting information, you consent to the transfer and processing of your information in accordance with this Privacy Policy.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of the website, Program, resources, or services after changes are posted means you accept the updated Privacy Policy.
The current version of this Privacy Policy will be posted at:
https://surgenowpaylater.com/privacy-policy
17. Contact Us
For questions about this Privacy Policy or to submit a privacy-related request, contact us at:
RV Surge™ — A Program of Local Lead Hub LLC
1530 P B Ln #S5104
Wichita Falls, TX 76302
United States
Email: support@rvsurge.com
Phone: (850) 787-8743